3. A Note About Children. We do not intentionally gather Personal Data from users who are under the age of 13. If a child under 13 submits Personal Data to Knotch and we learn that the Personal Data is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Data from a child under 13, please contact us at firstname.lastname@example.org.
5. Types of Data We Collect. “Personal Data” is defined in EU Directive 95/46/EC (the “EU Directive”) as data that allows someone to identify or contact you, whether simply from that information alone, or in combination with any other information which that person controls, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons. The EU Directive gives you the right to access information we hold about you. If you do wish to request access to the information we hold about you in accordance with the EU Directive, this access request may be subject to a fee of £10 to meet our reasonable costs in providing you with details of the information we hold about you. If you wish to make such a request, please contact us at the email address listed in section 1. We collect Personal Data and Anonymous Data, as described below.
Information You Provide to Us.
We may collect Personal Data from you, such as your first and last name, e-mail, company name, and password when you create an account to log in to our Site (“Account”). When you respond to a Survey, we may collect Personal Data from you, such as your e-mail, which will be collected along with your survey responses and other information as further described below. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply. We may also collect Personal Data at other points in our Site, Surveys, or Services that state that Personal Data is being collected.
Information Collected via Technology.
Log Files. As is true of most websites, we gather certain information automatically on our Site and store it in log files. This information includes IP addresses, browser type, Internet Service Provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Site, track users’ movements around the Site, gather demographic information about our user base as a whole, and better tailor our Services to our users’ needs. For example, some of the information may be collected so that when you visit the Site again, it will recognize you and the information could then be used to serve information appropriate to your interests.
Surveys. Surveys embedded on third party websites gather information regarding your activities on such third party websites such as the amount of time you spent on a webpage, how far down the webpage you scrolled down, and how long you watched a video on the webpage. Surveys also collect your IP address, determine your city location based on your IP address, and collect aggregate demographic information through the use of Google Analytics Demographics and Interest Reporting. Surveys also collect information about the device you are using to view such third party websites such as the device type, the browser type, operating system, and other device information.
Pixel Tags. In addition, we use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track online movements of web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in webpages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users.
Do Not Track. Some web browsers may transmit “do not track” signals to the websites and other online services with which your web browser communicates. There is no standard that governs what, if anything, websites should do when they receive these signals. We do not currently respond to “do not track” signals from web browsers.
Flash LSOs. When we post videos, third parties may use local shared objects, known as “Flash Cookies,” to store your preferences for volume control or to personalize certain video features. Flash Cookies are different from browser Cookies because of the amount and type of data and how the data is stored. Cookie management tools provided by your browser will not remove Flash Cookies. To learn how to manage privacy and storage settings for Flash Cookies, click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.
Google Analytics Advertising Features. The Site, Surveys, and Services may make use of Google Analytics Demographics and Interest Reporting and DoubleClick Campaign Manager integration. Knotch and third-party vendors, inclduing Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to your website browsing activity. Knotch utilizes demographics and interest reporting information to recognize and understand user preferences; make improvements to the Site, Surveys, and Services; provide survey response information to third party companies (as further described below), and for other business purposes.
Information Collected from Third Parties.
6. Use of Your Personal Data
General Use. We use your Personal Data in the following ways:
Disclosure to Third Party Companies. We may enter into agreements with companies that embed our Surveys on third party websites (“Third Party Companies”). A Third Party Company may want access to Personal Data that we collect from survey respondents.
AS A RESULT, WE MAY PROVIDE YOUR PERSONAL DATA TO A THIRD PARTY COMPANY. BECAUSE WE DO NOT CONTROL THE PRIVACY PRACTICES OF THESE THIRD PARTY COMPANIES, YOU SHOULD READ AND UNDERSTAND THEIR PRIVACY POLICIES. NOTICE TO CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS (AS PROVIDED BY CALIFORNIA CIVIL CODE SECTION 1798.83) A CALIFORNIA RESIDENT WHO HAS PROVIDED PERSONAL DATA TO A BUSINESS WITH WHOM HE/SHE HAS ESTABLISHED A BUSINESS RELATIONSHIP FOR PERSONAL, FAMILY, OR HOUSEHOLD PURPOSES (A “CALIFORNIA CUSTOMER”) MAY REQUEST INFORMATION ABOUT WHETHER THE BUSINESS HAS DISCLOSED PERSONAL INFORMATION TO ANY THIRD PARTIES FOR THE THIRD PARTIES’ DIRECT MARKETING PURPOSES. IN GENERAL, IF THE BUSINESS HAS MADE SUCH A DISCLOSURE OF PERSONAL DATA, UPON RECEIPT OF A REQUEST BY A CALIFORNIA CUSTOMER, THE BUSINESS IS REQUIRED TO PROVIDE A LIST OF ALL THIRD PARTIES TO WHOM PERSONAL DATA WAS DISCLOSED IN THE PRECEDING CALENDAR YEAR, AS WELL AS A LIST OF THE CATEGORIES OF PERSONAL DATA THAT WERE DISCLOSED. CALIFORNIA CUSTOMERS MAY REQUEST FURTHER INFORMATION ABOUT OUR COMPLIANCE WITH THIS LAW BY E-MAILING email@example.com. PLEASE NOTE THAT WE ARE REQUIRED TO RESPOND TO ONE REQUEST PER CALIFORNIA CUSTOMER EACH YEAR AND WE ARE NOT REQUIRED TO RESPOND TO REQUESTS MADE BY MEANS OTHER THAN THROUGH THIS E-MAIL ADDRESS.
Third Party Service Providers. We may share your Personal Data with third party service providers to: provide the Services and Surveys; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other services to Knotch.
9. Your Choices Regarding Information. You have several choices regarding the use of information we collect:
Cookies. If you decide at any time that you no longer wish to accept Cookies from our Service for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. Consult your browser’s technical information. If you do not accept Cookies, however, you may not be able to use all portions of the Service or all functionality of the Service. If you have any questions about how to disable or modify Cookies, please let us know at the contact information provided above. More information can be found here: http://www.youronlinechoices.eu/.
Google Analytics Advertising Features. You may prevent your data from being collected and used by Google Analytics by opting out through the use of the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout/.
Changing or Deleting Your Personal Data. You may change any of your Personal Data in your Account by sending an e-mail to firstname.lastname@example.org. You may request deletion of your Personal Data by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.